Auction FAQ

Are your coral auctions WYSIWYG?

Yes!

How do your coral auctions work? 

Every Monday, Wednesday, & Friday we post auctions around 2pm MST on the main page of coralscoral.com. Everything starts at $1 and bids go up in $3 increments. In order to bid just login to your account then click on the auction you are interested in, scroll down to see the auction info and bid box. Enter the number you would like to bid and press ‘bid now’. 


How does automatic bidding work? 

Click on the auction you would like to bid on. In the bid box you will see the option 'automatic bid’, this allows you to enter the highest amount you are willing to pay and the computer will automatically bid up to that amount on your behalf.

 

How do I know if I won a coral auction?

You will get an invoice emailed to you for each auction won. Please pay for all winning auctions immediately. AUCTIONS MUST BE PAID FOR WITHIN 24 HOURS. If you are local, please still pay for your auction online immediately. It helps keep us more organized when items are paid for quickly and through the original invoice. If you don't see an email, check your spam, promotions, or social folder for the invoice.


Can I combine my coral auctions so they ship together? 

Yes! 

Simply check out with your winnings, and all your frags will be sent together.


Can I combine my orders into one invoice so I only pay once? 

Yes!

Just email customer service at info@coralscoral.com and we can combine your winnings. 


Do you offer local/in-store pick up? 

Yes. We are located at 70 S 300 East, American Fork, UT 84003. Stop by anytime between 11 am and 8 pm Monday-Saturday to pick up your frags!

 

Do I have to pay shipping for each coral auction I win?

No!

Only pay shipping one time no matter how many corals you win, or spend over $299 to get free shipping! 


What days do you do coral auctions?

Every Monday, Wednesday, & Friday we post auctions between 12-2pm MST on the main page of coralscoral.com


When do you post coral auctions? 

Every Monday, Wednesday, & Friday we post auctions between 12-2pm MST on the main page of coralscoral.com


When do coral auctions end? 

Every Monday, Wednesday, & Friday auctions start ending at 8pm MST and end every 3 minutes until 9pm MST


How long can you hold my winning auctions before they are shipped?

AUCTIONS MUST BE PAID FOR TO BE HELD. We can hold winnings for up to 14 days. If your order is not picked up within 14 days we'll do our best to replace your frag, but we no longer guarantee we'll have the exact piece you won. There are no refunds for auction items that were not picked up.